The thoughts and prayers of TS Associates are with all who were impacted by Hurricane Sandy. Having seen the breadth and scope of the devastation, we know that many of you will have a long road ahead as you rebuild and recover. We offer to you the words of Ralph Waldo Emerson in hopes that […]

Great article about the importance of customer feedback and client testimonials. And as a way of thanking you for your feedback, TS Associates is happy to include your company logo along with a link to your site on our ‘Testimonials‘ page.  Just e-mail your feedback to tsassociates@nycap.rr.com along with an image file containing your company’s […]

This is a great example of how Chambers of Commerce and Small Business Associations can offer invaluable training.  This story happens to be from Naples, Florida, but is typical of programs offered across the country.  Call the Chamber of Commerce and SBA nearest to you to see if they offer similar training opportunities and resources. […]

Used correctly, credit cards can be one of the best tools for starting a small business. They can help fund the business during it’s infancy and help deal with many of the expenses a business owner may encounter. However, there are a lot of problems that can come about with the misuse and mismanagement of […]

Recent studies have confirmed that when it comes to protecting client information, many small businesses do not have adequate privacy and security policies.  In fact, many businesses aren’t even aware that there are laws that govern the protection of client data.  With an ever-increasing focus on the importance of securing customer data, every small business […]

Customer service is key to producing a relationship between a company and its customers.  By working alongside a customer to meet their needs and demands, a company can potentially build a long-term relationship that leads to follow-on sales or new client referrals.  Therefore, it is critical that a reliable customer service network is developed within […]

Disasters often times have a devastating impact on a city, its people, and also its businesses.  The disasters can range across a variety of types, encompassing weather, technology, and human behavior.  You only have to turn to the news to see wildfires in Colorado, storms in the Northeast, and flooding in the central United States.  […]

Time management is one of the keys to running a business.  As success grows within a company, it is crucial for its employees, particularly its owners, to prioritize their obligations and make the most out of their time spent working.  Who better to ask for suggestions than people who have faced a similar situation! Five […]