5 Skills of Really Amazing Listeners

Most people like to think what they have to say is important. If you or I make the effort to share thoughts, feelings, or knowledge, then we want to believe the intended recipient is listening. But honestly, many people are too distracted to really take it all in when someone else is doing the talking. […]

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18 Ways to Send the Right Message With Body Language

Research shows that 60 to 90 percent of our communication with others is nonverbal, which means the body language we use is extremely important. In addition, it’s especially important to make a good first impression. Why? Because within the first few minutes of meeting someone, we are already making decisions about what the other person’s […]

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How to Organize Your Office for Maximum Productivity

Having an optimal workspace can greatly affect your productivity. Here is what you should do. Where you work affects how you work. Working in a cluttered, messy, or distracting environment will affect your work, and probably in a negative way. If you’re like the average knowledge worker, you spend most of your time sitting in […]

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5 Ways Startups Can Beat Big Companies

One of the most intimidating things entrepreneurs face is the fact that some of their competitors are massive multi-billion dollar corporations. Everyone knows the story of David and Goliath; occasionally the underdog wins.  But in the real world, the giant wins a lot (if not most) of the time. This was a reality I faced when I […]

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Smart Business: Four Tips for Public Speaking

If public speaking is a regular part of your role as small business owner, and you are like many people, it may be one of your biggest fears. Fortunately, it does not have to be that way. There a few easy ways to ease your public speaking fears and improve your skills at the same […]

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How to Incorporate Your New Business

In their book Start Your Own Business, the staff of Entrepreneur Media Inc. guides you through the critical steps to starting your business, then supports you in surviving the first three years as a business owner. In this edited excerpt, the authors briefly describe what you need to do to make sure your corporation stays […]

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Delegation: The Art of Learning to Trust

From bringing in new customers to handling payroll, you wear a series of hats from one day—or one hour—to the next. In order to grow, you need to outgrow that one-person-show mentality and trust your people to take some of the work off your plate. Delegate, Don’t Dump Delegation isn’t just a way to unload […]

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50 Tips for Starting Your Own Company

Starting your own business isn’t for the faint of heart. It’s stressful and pretty much demands your complete focus. On the plus side, it can also be a fulfilling experience professionally and personally. Here are 50 tips on how to make your business come to life:

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BBB Advice on How to Respond to Online Customer Complaints

Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer servic. The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, […]

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