Customer Service And The Insurance Industry: Best Practices We All Can Learn From

Customer service. Insurance industry. If these two concepts don’t seem like they go together, maybe you haven’t thought it through. As a customer service consultant, I’ve long felt that the insurance industry has specific features that make customer service—or “client service,” if you prefer–essential for success.  First, there’s the intangible nature of the insurance product.  Insurance expenditures are, if […]

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4 Reasons to Add Consulting to Your List of Services

Less than half of companies worldwide even have a website. There is a lot of demand for what you know. The consulting industry is a $39-billion-dollar-a-year opportunity for entrepreneurs but it’s pretty untapped. All over the world there are companies willing to pay you for sharing the knowledge you have acquired building your business but there isn’t […]

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3 Ways To Overcome Self-Doubt

Have you ever had self-doubt, even though everyone around you thought you could do the job? Or have you ever felt you were in over your head, but there was no one to confide in because it was expected that you knew what you are doing? Surely you couldn’t tell anyone—because you’d lose respect. Bob, a […]

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3 smart business ideas for Millennials in 2017

Millennials face financial barriers when trying to start a business, including higher student loan debt and lower starting wages than previous generations. These challenges, cited in a 2016 survey by business services firm EY and policy organization Economic Innovation Group, are making it difficult for young people to become entrepreneurs. Less than 2% of Millennials were […]

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4 Simple Things Every Team Wants From Their Leader

While it can be difficult to become a great leader and to achieve great things, practicing great leadership is actually quite easy. There is a tendency to overcomplicate or overthink what leadership is, but actually, leadership can be very simple. I have worked with teams all over the world, from dozens of cultures, and from […]

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TS Associates-Leading In Times of Crisis

Five Ways To Demonstrate Leadership In Times of Crisis

There are going to be times in your journey as a leader when you invariably feel like every decision you take is turning out to be incorrect. Nothing seems to work the way it’s supposed to. Your competency and the belief in your own abilities – the two pillars of your success – seem to […]

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